Listen to this articleHeadquartered in New York City, ERPLY is a SaaS provider specialized in building enterprise-grade, cloud-based point of sale and retail software. The company’s POS platform is based on an open API offering improved scalability, accessibility, security and backend performance across multiple platforms. Below is our interview with Eric Lovi, COO at ERPLY Canada:
Q: Eric, how would you describe ERPLY in your own words?
A: ERPLY is enterprise-grade retail software made available to everyone. It’s a feature-rich platform that includes POS, Inventory, customer CRM, and retail ERP (enterprise resource planning). ERPLY is also an open platform, built for integration. Our clients can easily integrate with other software using our open API, ready made integrations, and migration tools.
Essentially, ERPLY helps retailers run their business as efficiently as possible, no matter their size, no matter their needs.
Q: Data protection and hacking threats are big issues right now, so how does ERPLY protect customer data?
A: Firstly, ERPLY is fully compliant with Canadian PIPEDA data security laws. But in fact we go above and beyond that – nearly 50% of ERPLY’s budget is spent on safety measures. This includes 24/7 human-controlled data systems, high security physical locations for data centers, full control over physical equipment, encrypted data transfers, detailed auditing, and strict backup procedures.
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Q: It’s great to see a dedicated Canadian office and team. Why was this a priority?
A: We have established ourselves in the US where we have 100,000 stores using our platform, including Walt Disney, Elizabeth Arden, and The Athlete’s Foot. Canada, with its strong retail and eCommerce sector, was the next logical step for ERPLY. Having a dedicated Canada team means that we can guarantee the best service to our clients here.
The ERPLY Canada office is located at Yonge and Lawrence in Toronto and we are more than happy to help our new and existing Canadian clients!
Q: What makes ERPLY a good choice?
A: ERPLY enables smaller local retailers to better compete with the big players. This by making enterprise-grade solutions affordable and genuinely useable. What we’ve created at ERPLY is an open, flexible solution for retailers. Our strategy is not to encompass every single feature into our core platform, because needs vary amongst our clients. Instead, we provide the ability and freedom to build and integrate whatever a retailer would like to use. Our goal is to allow our clients to have exactly what they need, in the exact way that they need it. This open architectural approach, along with our cloud based core, is where the value lies.
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Q: Can you give us more insights into your features?
A: – Fast, easy implementation – ERPLY is a hosted software, supported and maintained by our certified engineers. There is virtually no setup for customers and we provide full training.
– Scalability – ERPLY is designed for retailers who are serious about growth, innovation, and centralized control. We provide tools such as regional price lists, store specific quick buttons, multi-tax rate support, comparison reports and much more.
– 100% true offline POS functionality – We use best in breed technology to allow our clients to enjoy the many benefits of the cloud, without the downfall of internet dependency.
– Open API for easy integrations – Thisallows users to integrate with virtually any other program necessary. From eCommerce to accounting to payroll services, all integrations are possible. This is the holy grail for business owners – centralized management of all operations.
– Minimum Hardware Requirements – ERPLY is compatible with most hardware, which reduces the unnecessary costs of having to replace working systems. It works with traditional touch screen terminals, desktops/laptops and tablets like the iPad.
Q: Who are your clients and how have you helped them? Do you have any good examples?
A: Our clients range from small, one-off boutiques to large, world famous brands like Sony, Garmin and BMW. ERPLY leverages the latest technology to help clients automate and streamline back office tasks. This allows our customers to focus on what they do best. ERPLY also allows retailers to expand very quickly – setting up a new location can be done in about 10 minutes.
ERPLY enabled 180 Smoke Vape Store to expand from 1 to 10 locations in 2 years. In the founder’s own words: “ERPLY is extremely useful for managing shipments and logistics from a single warehouse to retail ‘warehouse’ stores, accepting purchase orders, and providing accurate sales reports by location. The ERPLY Support staff has worked well with me (and the company) to create some new reporting strategies, discounts and promotional options, and overall has helped to make our growth phase easy”
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