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Below is our recent interview with Raphi Mahgereft, CEO at Allurez:
Q: What do you think makes your company stand out? Can you share a story?
A: Our niche is offering made in the USA jewelry without sacrificing price for quality. Combined with our ability to customize each piece of jewelry and excellent customer service we try to make the process of buying fine jewelry frictionless.
Q: You offer stackable rings – one of the hottest trends in jewelry today. What is included in your selection?
A: Part of our merchandising strategy is to make sure we have the trendiest products on hand at all time. Our buyers are instructed to vary their buys combined with our local jeweler reach, this allows us to offer our customers the most styles, metals and stones.
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Q: Can you walk us through your return, warranty and exchange policies?
A: We hold customer service to the highest regard therefore we aim to provide 100% satisfaction with each of our clients. We have a 30 day return policy for all our unused items.
Q: Tell us more about the quality of your diamonds and gemstones. Where are they made?
A: Our mission is to provide top quality diamonds and gemstones at an amazing price. We source the top 1% of the world’s diamonds and gemstones in order to provide the highest quality for our clients.
Recommended: Q: What are conflict free diamonds? Are the diamonds purchased from Allurez conflict-free?
A: Conflict free means our customers can have a clear conscious that the stones they purchased have not finances rebel movements which murder innocent women and children.
At Allurez we take it a step further though, not only are our diamonds conflict free but we employ local US jewelers for all our creations.
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