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An Interview With Ben Hodson, CEO At JobNimbus – CRM For Home Exterior Contractors

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Below is our recent interview with Ben Hodson, Co-Founder & CEO at JobNimbus:

Q: Could you provide our readers with a brief introduction to your company?

A: JobNimbus is a CRM for home exterior contractors. My co-founders & I, brothers Nick and Jason Wood, had a chance meeting with a roofing insurance adjuster where we learned about how bad the software in the industry was. It just wasn’t meeting the roofer’s needs. We thought, “Hey, we’re software guys. There might be an opportunity here.” The smartest people in software are working on making Facebook or Twitter better, but these roofers have a need for something that really improves their work. We dove in and built the 1st version of JobNimbus. Sure enough, it caught on. Within just a few months, we had customers using JobNimbus daily. It’s been huge for contractors who are great at their trade but aren’t as strong at running the business. We fill that gap with a great CRM.

Q: Any highlights on your recent announcement?

A: We just announced a brand new integration with Xactware and their insurance software Xactimate. We pride ourselves on having the most integrations in the industry, and Xactimate is a huge one for helping our customers save time and energy each day. Most contractors using Xactimate have to input that data on Xactimate then transfer it manually to JobNimbus. Now they can seamlessly do it all from the JobNimbus app. It saves contractors around 35 minutes per user per day. That’s more than 2.5 hours per week that each JobNimbus user can save for other parts of their business, or even their home life.

Q: Can you give us more insights into your product?

A: To this day, a lot of contractors are using pen and paper to run their business and track projects. If that paper gets lost then the job falls through the cracks. It’s a lot harder to lose a job when it’s stored on the cloud, and you spend a lot less time filling out paperwork. JobNimbus essentially makes these contractors more organized, efficient, professional, and profitable with project management boards and other organizational integrations. The average customer increases revenue by 43% and saves eight hours per user in their first year. That’s life-changing growth and efficiency for the average contractor.

Q: What can we expect from your company in the next 6 months? What are your plans?

A: JobNimbus is growing! We’re expecting to have around 1,000 employees within the next 5 years, and that means a lot more hiring through the rest of this year just to meet the demands of growth. We also have a lot of product improvements coming soon. We’ve massively expanded our customer service team as well to have the best customer experience in the industry. We’re always looking for feedback from our customers and implementing that feedback into the product.

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Q: What is the best thing about your company that people might not know about?

A: JobNimbus makes people heroes! We have an incredible hero culture at JobNimbus. Our mission is so simple: “Make contractors heroes.” That’s it. Everything we do is to make our contractors heroes to the people they help, and they do that by being more organized, efficient, and professional. We truly believe that in order to make our contractors heroes we need to have a team of our own heroes here at JobNimbus. We hire people who have superpowers in their own right to create the best possible products and experiences for our users. It’s created a really special culture & workplace.

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