Listen to this articleBelow is our recent interview with Briana Vela, Marketing Manager at Cielo Global Holdings:
Q: Could you provide our readers with a brief introduction to Cielo Global Holdings?
A: Cielo Global Holdings specializes in managing and investing in disruptive technology companies specializing in Artificial Intelligence (AI), Internet of Things (IoT), Machine Learning (ML), Financial Technology (FinTech), Application Development and Integration, Blockchain Development, Service Desk Automation (ITSM), Systems Integration and Cyber Security. Our organization has more than 30 years of experience delivering solutions through our CGH portfolio companies – CieloIT, CieloPay, CieloGov and CieloAlliance. CGH is an award-winning Microsoft Gold Certified Partner, Cisco Gold Partner, Amazon IOT Cloud Partner, Oracle Silver Partner and one of Inc. 500’s fastest-growing private companies.
Q: You have been named one of Inc. 500’s Fastest Growing Private Companies in America; could you tell us something more?
A: Not only are we growing internally, but our client-base continues to grow as our services and company portfolio expand into varying industries. We have over 800 team members worldwide and have a global presence in 22 countries. We have had 2,500+ client engagements and have seen a 114% year-over-year growth. We are honored to have been named an Inc. 500 Fastest Growing Private Company, as well as a Top IT Management Company, Top Texas Company, and an MSP 500 Company.
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Q: Can you give us insights into your solutions?
A: Our technology centers of excellence and innovation labs allow us to work with clients to find solutions that improve productivity and strengthen relationships with their customers while reducing overall operational costs. We design, build and service technology to improve our client’s infrastructure, customer engagement and profitability. We provide software, advisory, implementation services, helpdesk, and payment and customer loyalty platforms. We are a leading digital transformation firm serving Global 2000 enterprise customers throughout North America, South America and EMEA.
• CieloIT: CieloIT offers top of the line support, operations and management with CieloCare and CieloDesk, a cloud-based software platform featuring AI and IOT integration. We also serve as a first-class communications provider with CieloVoice, powered by Pulsar360, equipping your business with reliable and comprehensive connectivity.
• CieloPay: CieloPay is a layered, scalable, SaaS customer engagement platform that bonds merchants and consumers in a frictionless omni-channel experience. It offers a unified mobile customer engagement & payment platform which performs all your customers electronic payment needs, while engaging them with offers, points and rewards programs.
• CieloGov: CieloGov provides a full range of services designed to help local, state and federal government clients meet their mission-critical requirements in the most efficient and cost-effective manner.
• CieloAlliance: CieloAlliance is an established solutions-based architecture and app development company with core competencies in IT and software architecture and development, web and mobile development, quality assurance testing, FinTech, IoT design and implementation, machine learning and AI solution design.
Q: What sets your company apart from other technology and managed service companies out there?
A: We are professionals moved by the belief of delivering with passion. Our enterprise is formed by our people that share this belief. One of our primary goals is to motivate and maintain the passion inside every person that shares our vision. We are an innovative company that works with our clients to make their dreams a reality. Creating solutions that help automate business processes making companies run more efficiently and increase profitability. We dream, innovate and deliver trust.
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Q: What can we expect from Cielo Global Holdings in the future?
A: CGH continues to expand our client and partner portfolios. After the most recent additions of our CieloPay and CieloGov divisions, our services are growing exponentially and we have the opportunity to reach more industries and verticals. We plan to open two additional offices in 2019 and grow our company internally in order to better serve our clients. We hope our cloud-based solutions will become a mainstay in business operational processes and we strive to remain one of the top technology companies in the U.S.
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