Below is our recent interview with Brandy Parslow, Director of Marketing at e-PlanSoft:
Q: Can you provide more insights into your software?
A: e-PlanSoft™ develops industry-leading cloud-based electronic document review software that assists governmental agencies, construction, and manufacturing industries, developers, and owners with their plan review, design review, product review, construction, and asset review management in real-time.
Q: Any highlights on your recent announcement?
A: The Municipality of Clarington, Ontario, Canada has gone live with e-PlanREVIEW® electronic plan review and document management solution. The implementation represents the first milestone in a multiphase project to digitize with an eGovernment solution built upon the Amanda civic engagement platform. The project was performed with our partner, Vision33, and is e-PlanSoft’s first client outside of the United States, establishing the company’s footprint in the international market.
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Q: Can you give us more insights into your offering?
A: e-PlanREVIEW is a leading-edge cloud-based electronic plan review solution that will dramatically augment the efficiency of the plan review process for the Municipality of Clarington, Ontario, Canada, and any other agency on our software.
e-PlanREVIEW (EPR) allows agencies to provide improved services and responsiveness to constituents and stakeholders, including applicants and developers. Our customers regularly report increased customer satisfaction as a result of the faster time to approval and improved communications achieved with e-PlanREVIEW.
Agencies appreciate the ease of use, and easy learning curve with our intuitive solution. EPR mitigates the challenges of meeting business requirements, and maximizes efficiency by promoting accuracy, speed, and reliability. It ensures that all information is easily accessible to meet responsibilities and provide comprehensive on-demand reporting. They also experience increased productivity due in part to streamlined processes that automate tasks that were previously performed manually. In fact, our customers report time savings of up to 50% in the review process.
EPR’s dashboards display any information the agency desires, facilitating full transparency and tracking for every stage of the plan review process. Saving even more time are EPR’s robust markup tools and standard comments library, which eliminate the need to spend inordinate amounts of time finding the tools and comments most commonly used by the agency. The clean interface allows for easy navigation. Rounding out the time savings for users is the ability to establish electronic workflows and notifications.
Finally, e-PlanSoft is well-known for its outstanding training and support. We provide top of the line training and supporting reference materials to ensure users are equipped to take full advantage of our solutions. Additionally, our top-rated support team is prompt and reliable for any issues that arise, and to push new releases, patch installations, and to address any application errors or issues.
Q: What can we expect from your company in next 6 months? What are your plans?
A: e-PlanSoft is continuing to expand at a substantial rate with more and more agencies recognizing the need to adopt digital processes as a means of operating more efficiently, accommodating remote collaboration requirements, and improving constituent satisfaction. There is a growing trend toward digitalization of the plan review process and our software is one of the leading solutions. The company has a strong track record of innovation to stay at the forefront of technology and propel our customers to meet current and upcoming needs. We continue to innovate and advance our solutions to ensure our customers are equipped for maximum productivity and efficiency.
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Q: What is the best thing about your company that people might not know about?
A: Our customer service is consistently rated very highly by our clients and our products and features are clean, simple, and easy-to-use to help get the job done right and in a timely manner.
Last Updated on November 6, 2021Activate Social Media: