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Fidelis Education – Leads The Learning Relationship Management (LRM) Movement

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The San Francisco Bay Area based Fidelis Education delivers a combination of software and consulting to help schools stand up out-of-class student success services to maximize student success. The company is pioneering Learning Relationship Management (LRM). With its community partnerships feature set, Fidelis aims to change the game by enabling companies and schools to establish partnerships so that each can play their role in filling the skills gap. Below is our interview with Gunnar Counselman, CEO of Fidelis Education:

Gunnar-Counselman

Q: How would you describe Fidelis Education in your own words?

A: Fidelis Education is the pioneer of the emerging category of education technology called Learning Relationship Management (LRM). We deliver a combination of software and consulting to help schools stand up out-of-class student success services to maximize student success.

Q: What is Learning Relationship Management (LRM)?

A: LRM fills the gap between a Learning Management Systems and Student Information Systems by acting as the operating system for out-of-class student success support services. Specifically those services include mentoring and advising, tutoring, social-emotional learning, community and employer engagement.

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Q: What advantage does Fidelis have over its competitors?

A: Our product is furthest along, we were first to market, have the most well-developed consulting and implementation services. We think we have the widest and most diverse customer base/users, and spans k12, corporate, and higher education.

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Q: More generally, how do you see the education technology landscape developing, and where do you place yourself in the industry?

A: Old edTech was focused on content. The future is going to be about releationships.

Research and common sense agree that people learn best in the context of relationships. Specifically their relationships to a motivating purpose for their education, a clear pathway of credentials and a community of support. In order to provide students with these, schools need to change their internal structures to support coaching and mentoring. This type of change requires effort and resources, so what we are currently seeing is that education technology is a wave that a few innovative schools have caught first, and following just behind are schools that aren’t natural innovators, but that are driven by a desire to drive real outcomes for students.

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Q: What can we expect from Fidelis Education in the future?

A: You can expect that Fidelis will continue to lead the Learning Relationship Management (LRM) movement. We’re expecting that our new community partnerships feature set will really change the game by enabling companies and schools to establish partnerships so that each can play their role in filling the skills gap, which we think is probably the biggest challenge in education.

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