Below is our recent interview with Scott Lee, the Founder & CEO at Gooroo:
Q: Could you provide our readers with a brief introduction to Gooroo?
A: Every child learns differently, and today’s education system doesn’t accommodate for each student’s specific learning struggles. Gooroo helps students find their perfect tutor match based on their specifications of subject, learning style, availability and location. Gooroo tutors provide supplemental, individualized learning by picking up where the classroom leaves off.
Members have access to Gooroo tutors who are experts in over 300 subjects, all in one place. Gooroo provides students and parents with continuous feedback, progress reports, and a designated Personal Learning Consultant (PLC) who’s there to guide them through their learning journey.
Q: Scott, let’s start with your background. What made you start the company?
A: I came up with the idea of Gooroo, because I was actually trying to find a tutor for myself. I took a break from college in order to enlist in the South Korean army. So, when I came back to finish my degree, I wanted to get some tutoring to stay on top of my classes.
However, I wasn’t able to find an in-person tutor easily. I started Gooroo because I faced the same problem that many of our parents first had. There wasn’t one solution when you needed to find a tutor. So, the answer became Gooroo.
Q: Can you tell us something more about Gooroo tutors? How do you vet them?
A: Parents understand how tiresome the process is to find a tutor. When parents try to find tutors on their own, they first have to search for a candidate, review qualifications, and finally interview to see if there’s a fit.
Gooroo takes those burdens away from parents by vetting and interviewing every one of our tutors. We do have academic qualifications such as test scores, GPAs, and at least 2 years of teaching experience. However, we also want to ensure that our tutors have the ability to connect and relate to students. So, our tutors also have an interview with our tutor verification team. Lastly, all of our Gooroo tutors are background checked and properly onboarded in order to provide the best experience for our tutors.
Q: What differentiates you from your competitors?
A: Every one of our Gooroos has a different set of skills and experiences. Alongside that, we want to recognize that each student is completely unique in the way that they learn and what they need help with.
We celebrate all these differences with the matching algorithm. Each match is based on the student’s specifications. Parents and students can pick from their top matches and feel good about their decision and their journey towards their specific goals.
Unlike other tutor matching services, we care about the student’s development after they are matched with our tutors. We’re involved in every phase of their learning, providing feedback to the parent after each session, and following up to make sure their needs are always fulfilled. We go a step further understand every student’s individual learning style.
Compared to traditional tutoring businesses, we strive to be transparent about our prices and pay our tutors top rates. We also build tools for tutors to easily manage their sessions, payments, and maintain their relationship with clients. The idea is to keep our tutors happy so they provide the best quality service to our customers.
Q: What can we expect from Gooroo in the future?
A: We’ve been in business now for over 4 years. Each new step we take is always exciting.
The next big thing we have in store for us in the next month is our partnership with the New York City Department of Education. We completed a pilot program with them a couple years back. Now that we’re an official vendor and partner, we’ve started work on more after-school programs with schools all across the city. Tutoring always has a stigma that it’s only for those who can afford it or for those who are struggling. Our programs with the NYC DOE show that it’s about furthering learning for all. Working with the Department of Education makes personalized learning even more accessible for those who need and want it.
Another big thing to expect from us is our expansion into new cities. We hope to grow our tutor base to service more areas across the United States. Hopefully, we’ll be in a city near you soon. Can’t wait!Activate Social Media: