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Below is our recent interview with Kyle Metcalf, CEO at Inspired eLearning:
Q: Could you provide our readers with a brief introduction to Inspired eLearning?
A: At Inspired eLearning, we are committed to providing the most effective and highest quality cybersecurity awareness, HR, and compliance eLearning solutions delivered in both SaaS and on-premise models. We cater to businesses of all sizes. Our eLearning solutions don’t simply check a box, they drive positive and measurable changes in organizational culture as well. We want to help clients mitigate risk by enhancing workforce skills, protecting themselves against cyberattacks and regulatory violations, and maximizing the return on their investment throughout their organizational training.
We offer a variety of turn-key eLearning solutions, including tiered Security Awareness Training, Compliance & HR programs and PhishProof phishing simulation/assessment tool.
Q: You’ve recently been awarded with three Omni awards; could you tell us something more?
A: Effective training is our top priority. Our approach is based on solid instructional design, with content that is both relevant and relatable to the learner and presented in a straight-forward and conversational tone. We use high quality multimedia production (3D, videos, etc) and the latest adult-learning theory to keep the learner engaged and focused on the material, so they are both motivated to learn and retain what is presented to them. Following this methodology, we have won over 40 awards.
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Q: What makes your training the most effective one in the industry?
A: Over the past 15 years, Inspired eLearning has trained more than 9+ million people. When constructing our training, we follow the ADDIE model, which allows us to optimize engagement and retention. I strongly believe that keeping engagement and retention at the forefront of content creation, makes our content the most effective in the industry. In addition to the learning process, we focus heavily on the quality of the content we provide to our customers. We’ve earned 39 awards, 14 of which were won in the past year, specifically for our educational content. Winning these awards highlights our commitment to educating and engaging organizations at the end user level.
Q: What is voice phishing? What’s the best way to protect from it?
A: Voice phishing, commonly referred to as “vishing,” is a type of social engineering in which the bad guys use phone calls to trick an employee into providing confidential information. A typical example of this would be calling the would-be victim with an automated message that prompts the person to call another number and provide some kind of information, most often credit card numbers, passwords or pin numbers. Once the visher has this information, they can use the card to make fraudulent purchases.
The best way to protect against vishing is to remain skeptical when receiving any automated phone calls and to never provide any confidential information over the phone. If you receive an automated message, simply hang up.
If in doubt, the person who received the call should contact the business through the official website or number listed on the back of the card.
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Q: What can we expect from Inspired eLearning in the future?
A: Inspired eLearning will continue to deliver the world’s most effective Security Awareness programs – working diligently on new and traditional instructional design strategies to keep our content fresh and engaging. Adding gamification in the form of badging and leaderboards is a short-term path that will help spark the competitive flair that our customers strive for. Building simple and intuitive dashboards and reporting will allows customers to measure and assess their organizations which will prove effectiveness. Pair all this up with advancements and the additions of machine learning and artificial intelligence throughout our platform, you now have the future of IEL. Our goal remains the same, even if the delivery mechanism changes: deliver engaging content, intuitive simulations, gamification, and measurement so companies can rest assured their most critical line of defense, their employees, will be educated and ready to take on the challenges of cybercriminals around the world.
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