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Interworks US Delivers The Playbook You Need To Build A Competitive Cloud Business

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Interworks US delivers the premier business management and cloud self-service provisioning platform. The platform enables managed service providers (MSPs), independent software vendors (ISVs) and Microsoft Cloud Service Providers (CSPs) partners to be off and running in a day instead of weeks or months. Interworks Cloud Platform is the only platform which offers centralized management of Cloud Services and addresses the needs of Managed Service Providers, ISVs and CSPs worldwide. Below is our interview with Kristin Callan, COO at Interworks US:

Kristin-Callan

Q: Kristin, how would you describe Interworks US in your own words?

A: Interworks US is the exclusive US distributor of the Interworks Cloud Platform – the premier cloud business management tool. Our platform is 100% cloud-based and enables managed service providers (MSPs), independent software vendors (ISVs) and Microsoft Cloud Service Providers (CSPs) to be up and running in a day instead of weeks or months. Interworks US focuses on providing exceptional customer care and support, and we deliver the playbook to build a competitive and agile cloud business. We help MSPs, ISVs and CSPs streamline core business applications in one platform and provide a competitive edge via the fully customizable on-demand marketplace to sell cloud services or other offerings 24/7. Our solution also helps reduce Tier I support by empowering end-users with self-service access, and the ability to add and remove services on-demand.

We bring over seven years of experience in the industry, including being recognized by MSP Mentor in the top 501 Global MSPs. We are focused on helping MSPs, ISVs and CSPs streamline and grow their business, and start offering automated cloud services today.

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Q: You’ve recently announced the launch of your new hosted Cloud Business Management Platform, tell us something more?

A: The Interworks Cloud Platform is an end-to-end integrated platform that gives MSPs, ISVs and Microsoft Tier I and II CSPs the tools to build a cloud business, and add new lines of recurring revenue. Our system automatically provisions services with “zero touch” from the provider. MSPs, CSPs and ISVs gain a 360-degree view of their business – key features include a CRM, automated billing, ticketing and business intelligence. In addition, we go one step further to empower clients with self-service tools such as password reset, server reboots and on-demand ordering through the custom branded marketplace. With Interworks, MSPs, ISVs and CSPs can reduce costs, add clients, and grow new recurring revenue streams in the cloud.

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Q: Could you explain the function and advantages of the Interworks Cloud Platform?

A: Interworks Cloud Platform is the only solution which offers centralized management of cloud services and addresses the needs of MSPs, ISVs and CSPs worldwide. We combine marketing, sales, billing, provisioning and ticketing in a multi-tier, multi-tenant platform, providing a turn-key solution for the delivery of cloud services. Our platform centralizes and streamlines all core business functions into one online solution and automates delivery of IaaS and SaaS offerings. Our full featured platform also offers streamlined API integrations at each key process point allowing providers to customize the platform to suit their specific needs. Tier I and Tier II Microsoft CSPs can immediately start selling Microsoft cloud services with automated provisioning.

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Q: Is there anything that set Interworks US apart from competition?

A: We are the premier industry-leading business management and cloud self-service provisioning platform available today. We require no upfront fees or long term contracts to get started, and prices start as low as $14.95 per month. We include 24/7 tech support and assistance to help our partners grow their business and increase their value to their customers. We are 100% cloud-based, which means there is no infrastructure to setup and maintain. Users can be up and running in a day instead of weeks or months. What really sets us apart from other platforms is our drive and dedication to provide first-rate customer care, and our relentless commitment to the success of our MSP, ISV and CSP partners.

Q: What can we expect from Interworks US in 2016?

A: Our focus for the next year is onboarding new MSP, ISV and CSP partners, while adding new service managers and auto-provisioned cloud products from other industry leading cloud vendors.

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