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Meet HybridChart – A Leading Solutions Provider For Charge Capture And Workflow Management

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Below is our recent interview with Melissa Brown, Director of Operations at HybridChart:

Q: Melissa, can you tell us what is HybridChart?

A: HybridChart is a leading solutions provider for charge capture and workflow management that connects healthcare teams, increases efficiency, and improves patient outcomes. HybridChart EVOLVE, the fourth version of our cloud-based software, adapts to unique workflows and enhances profitability. Used by providers from diverse medical and surgical specialties, practices of all sizes across the United States benefit from EVOLVE’s 5 core features: Charge Capture, Census Management, Secure Messaging, Discharge Planning, and Data Analytics.

Q: Any highlights on your recent announcement?

A: HybridChart has had a robust integration with athenahealth since 2016. Our recent deeper partnership, including joining their Marketplace program, allows us to work closer to improve the inpatient care experience for practices. This turnkey integrated solution serves as a natural extension of athenahealth’s powerful platform, revolutionizing hospital rounding. Together we are giving providers the efficiency tools they’ve been wanting for years.

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Q: Can you give us more insights into your offering?

A: Using EVOLVE, physicians rounding at hospitals or other facilities can now easily capture charges at the point of care, coordinate discharges, and communicate securely with all members of the practice without disruption to their workflow, bringing the focus back to patient care. Real-time connectivity with Athena means that providers do not need to adopt fragmented solutions to get their work done.

Q: What can we expect from your company in next 6 months? What are your plans?

A: Over the course of the next 6 months, we are focusing mainly on expanding connectivity partnerships with hospitals and office EHRs, filling the interoperability gap ever-present in healthcare today. We are also promoting HybridChart ALTITUDE, our advanced analytics system, which identifies workflow bottlenecks, thereby helping practices become more scalable and profitable.

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Q: What is the best thing about your company that people might not know about?

A: We are the software solution doctors always wanted and thought they were going to get when electronic systems entered healthcare. Our intuitive user experience truly understands the uniqueness of the medical workflow, mainly because our founder is a practicing physician. We also approach customer service with a partnership mentality, getting to know our clients and their needs very well, and ultimately becoming their trusted resource for solving complex workflow issues.

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