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Below is our recent interview with the team from RobosizeME:
Q: Could you provide our readers with a brief introduction to your company?
A: RobosizeME is a hospitality-focused process automation company, created with a clear mission: to liberate hotel teams from tedious, repetitive tasks so they can focus on what truly matters — delivering exceptional guest experiences. Founded by industry veterans who deeply understand hotel operations, RobosizeME set out to solve a fundamental problem: traditional automation firms failed to grasp the complex ecosystem of hotel systems and workflows. Today, the company provides AI-powered digital workers that automate time-consuming tasks across departments like finance, reservations, revenue management, and housekeeping.
What sets RobosizeME apart is its “automation-as-a-service” model: clients get ready-to-deploy automations, fully built, hosted, and maintained. Our solutions also include connectors to industry systems such as Oracle, SynXis, Adaco, and many many more. No hidden costs, no heavy IT involvement, just real, measurable outcomes. With more than 4,200 hotels worldwide already benefiting from our services, RobosizeME is playing a key role in accelerating digital transformation in a sector often lagging behind in technology adoption. With headquarters in Sofia, Prague, and Wilmington, and a client base stretching from Dubai to California, we position ourselves not just as a tech provider, but as a strategic partner in operational reinvention.
Q: What makes you the best choice? How are you unique?
A: RobosizeME’s uniqueness lies in its laser-focus on hospitality and its deep operational DNA. Unlike generic automation providers, RobosizeME delivers solutions tailored to real hotel workflows. Every digital worker is designed based on hands-on field insights and tested against the complex IT ecosystems hotels rely on — from PMS to CRS to financial systems. This understanding dramatically shortens deployment times and boosts impact. The company also stands out with its all-inclusive subscription model. No IT headaches, and with full support and maintenance included.
Furthermore, its growing library of prebuilt automation modules, that we call “accelerators”, allows us to deliver custom solutions faster and at lower cost than traditional developers. An intuitive Executive Dashboard allows hoteliers to track ROI in real time: hours saved, errors avoided, time reallocated to guest-facing work. Clients such as Louvre Hotels Group, Radisson, and Story Hospitality praise RobosizeME for its speed, accuracy, and business understanding. In essence, RobosizeME isn’t just automating tasks, we’re helping hotel brands scale smarter, deliver better service, and maximize both profitability and team satisfaction.
Q: Who is your ideal client and why?
A: RobosizeME’s ideal client is a multi-property hotel group, typically in the 3- to 5-star range, that already uses robust digital systems (PMS, CRS, ERP) but still relies on humans for highly repetitive, low-value tasks. The most receptive stakeholders tend to be Operations Leaders under pressure to increase output without increasing headcount, and Revenue or Finance Managers looking to eliminate costly human errors and optimize workflows. CIOs and IT Directors also appreciate the secure and certified nature of RobosizeME’s infrastructure (ISO 27001, GDPR, PCI-DSS), along with its minimal demand on internal resources.
While the company also serves independents, the value of its solution compounds with scale and standardization. The more properties involved, the greater the time savings, consistency, and cost benefits. RobosizeME is particularly well-suited for groups undergoing transformation, struggling with staff shortages, or seeking to differentiate through service excellence. Its automation solutions allow them to do more with less, increase team satisfaction, and maintain brand standards across diverse geographies.
Q: What can we expect from you in the next 6 months? What are your plans?
A: The next six months promise significant developments for RobosizeME. First, the company is expanding its portfolio of automations to include new use cases in guest experience, finance, and operations. These include dynamic pricing adjustments for add-ons like breakfast, smarter OTA reservation handling, and enhanced fraud detection for pre-arrival payments. We will also introduce additional KPIs and functionalities to our Automation Center. We want users to have control and visibility over their digital workforce.
In parallel, RobosizeME is scaling its use of AI Agents. These Agents use machine learning algorithms to continuously analyze patterns in data, interpret complex information, and make intelligent decisions that would traditionally require human judgment. To ensure both accuracy and reliability, we are maintaining human oversight. During the initial hypercare phase, experts will review and fine-tune the AI’s decisions. This close monitoring continues until the system demonstrates consistent performance and is ready for more autonomous operation.
From a commercial standpoint, the company is intensifying its expansion in Southern Europe and the Middle East while continuing to grow in North America. Partnerships with leading tech platforms and new connector integrations (including SAP, Microsoft Dynamics, and Worldpay) are also on the horizon.
Q: What is the best thing about your company that people might not know about?
A: What most people don’t see at first glance is the transformative impact RobosizeME has on hotel teams themselves. ROI numbers can show up to 70+ working days saved per process per month in some cases. By eliminating soul-crushing manual work, we help hotel staff reclaim time for other tasks, guest interaction, and strategy.
Also little known is how fast implementation can be. While automation projects often have a reputation for complexity, RobosizeME’s plug-and-play model is built on pre-tested, modular components, that means automations can go live rapidly. Clients don’t need a team of engineers, only a clear objective. Lastly, RobosizeME is built on genuine partnership. Our team works hand-in-hand with hotel operations, often becoming an invisible yet essential part of the daily workflow. This can be seen in the fact that our clients renew their subscriptions. To conclude, I’d say we provide automation with a reinvention touch delivered quietly and effectively behind the scenes.
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