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Super is an AI-powered platform that connects with existing team tools to provide accurate search, contextual assistants, and automated workflows. It integrates directly into platforms like Slack, Notion, and Google Drive without requiring system overhauls. With built-in security and compliance features, it streamlines internal knowledge access while maintaining enterprise-grade protection.
Why Teams Waste Hours Searching for What They Already Know
Internal knowledge is often spread across disconnected tools, making it difficult for team members to find reliable answers quickly. This inefficiency causes even high-performing teams to lose over six hours per week searching for information. Common pain points arise when employees repeatedly ask previously answered questions or manually dig through various platforms to locate files, messages, or documents.
Sales, support, and customer success teams frequently rely on outdated or siloed information. Engineering and operations teams experience bottlenecks when vital project data is trapped inside documentation tools or chat histories. As a result, productivity slows down, collaboration suffers, and time is lost repeating work or clarifying information that should be readily accessible.
Meet Super: AI That Understands Your Team’s Context
Super was launched by Christophe Pasquier, the creator of Slite, in response to these organizational inefficiencies. Initially developed in February 2023 as the first AI search within a knowledge base, it quickly expanded due to high demand. Companies needed more than internal documentation—they needed access across all data sources. Super now connects platforms like Slack, Notion, and Confluence, enabling teams to access all their information from one place.
Super functions like Perplexity, but specifically tailored for internal team knowledge. It delivers AI-powered search with the ability to understand context, providing clear and consistent answers based on connected company data. The system works out-of-the-box with the world’s most accurate enterprise search and offers extensibility through custom data sources and workflow integrations.
Assistants That Do More Than Just Search
Super includes prebuilt assistants that extend its functionality beyond search. These assistants provide fast, contextual answers aligned with organizational knowledge. Teams can configure assistants to perform specific tasks, ensuring consistent and immediate support across workflows.
Key assistant capabilities include:
- Generating summaries and digests from multiple knowledge sources
- Processing bulk queries, such as for RFPs or security questionnaires
- Creating custom workflows that automate documentation and response tasks
These assistants help reduce dependency across departments and prevent delays by ensuring information is accessible and actionable. They are designed to answer questions as domain experts would, improving accuracy and reducing internal back-and-forth.
Works Where Your Team Already Works
Super is designed to integrate directly into existing tools. It functions within Slack channels and threads using @super, appears as a browser-embedded button on any web page, and operates through a standalone app.
Supported integrations include:
- Google Docs, Slides, PDFs, and text files from team drives
- Notion pages and databases
- Confluence pages and workspaces
- Internal documentation and uploaded files (PDF, Markdown, HTML, text)
- Project management tools and issue trackers
- CRM systems and customer communication tools
- Support ticketing systems and live chat environments
Super also connects via API, Zapier, and internal developer platforms, ensuring compatibility with custom systems and team-specific workflows. It eliminates the need to overhaul existing setups while embedding intelligence where users are already working.
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Features Built to Tackle High-Volume Knowledge Work
Super includes features that optimize large-scale workflows. The Digests tool automates the creation of weekly summaries and reports, improving team visibility without manual effort. Bulk Mode is specifically designed for high-volume information processing, enabling users to handle hundreds of questions simultaneously. This is especially valuable in use cases such as security compliance documentation or responding to detailed questionnaires.
The Super Button allows teams to embed AI capabilities into their web applications. It recognizes the context of each session, surfaces relevant knowledge, and suggests next actions. Teams can draft tailored responses or take immediate steps based on the assistant’s recommendations. These features are designed to minimize delays, reduce friction, and support high-speed decision-making.
Security and Compliance Without Slowing Down
Super maintains strict enterprise-grade security standards. Data is encrypted at rest using AES 256 and in transit via TLS 1.2+. It supports access control lists based on email identities for most connected services.
Compliance includes:
- SOC2 Type II certification
- GDPR alignment with data residency and processing requirements
- Hosting of all data and LLMs within the European Union
This infrastructure ensures that Super meets the compliance expectations of companies managing sensitive information. It combines the speed of deployment with comprehensive data protection, allowing teams to adopt AI without compromising security standards.
What Users Say After Switching to Super
Teams using Super report significant improvements in efficiency. Engineering managers, product leads, and support staff highlight the value of having all AI searches consolidated in one system.
Reported outcomes include:
- 90% reduction in repetitive questions within Slack channels
- Time saved on routine inquiries across customer support and product management
- Greater accuracy and speed when responding to customer tickets and internal requests
Users also emphasized the platform’s adaptability and ability to integrate into custom workflows. Teams consistently request the addition of new data sources, indicating high satisfaction and dependency on the platform.
The AI Add-On That Doesn’t Require a Tech Overhaul
Super offers AI capabilities without requiring teams to abandon their current toolsets. It connects to existing data platforms, integrates easily into day-to-day work, and empowers teams to retrieve, summarize, and act on knowledge with minimal setup.
By combining enterprise-grade AI search, custom assistants, and workflow automation tools, Super supports knowledge sharing at scale. It allows teams to unlock the full value of their internal data while maintaining flexibility, security, and speed.
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