Listen to this articleBelow is our recent interview with JF Poirier, from VidCruiter:
Q: Could you provide our readers with a brief introduction to VidCruiter?
A: VidCruiter is a cloud-based HR software-as-a-service provider established in 2009. Our core business is to provide tailored video interviewing solutions to high-performing recruitment teams from mid to large organizations. But our solution doesn’t stop at video interviewing, we also offer a full suite of digital hiring tools to streamline every other stage of the recruitment process.
We currently serve hundreds of clients from around the world, including Samsung, the United Nations, Citibank, KPMG, Kraft Heinz and a number of professional sports teams. We currently employ 40+ individuals globally with a presence on all continents.
Our mission is to help our clients build a customized recruitment process that delivers the highest quality employees in the most efficient and cost-effective way.
Recommended: Q: How is video interviewing disrupting the recruiting world?
A: Let’s face it, traditional screening methods tend to be costly, time-consuming and often ineffective. VidCruiter’s suite of digital recruitment tools reduces time-to-hire and recruiting costs by automating the tedious tasks that don’t bring much value to the hiring process (telephone interviews, reference checking, scheduling…) and improving the efficiency and accuracy of the ones that do (Digital Structured interviews, skills testing, video interviews…).
Perhaps the most effective solution VidCruiter brings to the table is pre-recorded video interviewing. Until recently, “asynchronous” video interviews, also known as “one-way” video interviews were still relatively unknown to the recruiting world. While live video interviews have been happening on platforms like Skype for some time, in particular for candidates and employees in remote locations, the concept one-way video interviews has changed the way organizations engage, interview and hire top talent. Combine that with a full suite of tools that are designed to simplify all other stages of recruitment and the result is a winning solution.
Q: Can you give us insights into your products?
A: VidInterviewing
Although interviewing candidates is a key part of any recruitment process that provides valuable information beyond a candidate’s resume, it can be a very time-consuming and expensive step to conduct. With traditional interviews, your team can waste time in a number of ways including coordinating schedules, arranging travel, and playing phone tag. The worst part is you might realize a candidate is unqualified within a few minutes, but in most cases, you still are obligated to complete the full interview.
With VidInterviewing, you can preview thousands of candidates worldwide, simultaneously “meeting” them in a fraction of the time with pre-recorded video interviews. Simply send candidates a few questions and invite them to record their responses with a webcam or mobile device. You can quickly review and sort through the responses, allowing you to significantly reduce the time it takes to identify the most qualified candidates.
VidLiveInterviewing + Automated Scheduler
Although in-person interviews are a key part of the recruitment process, they are often time-consuming and result in expensive travel costs for both candidates and interviewers. Companies have turned to video conferencing solutions to improve the efficiency of live interviews by connecting with applicants over the internet.
VidLiveInterviewing is a video conferencing solution that was specifically designed for recruiting.
By automatically scheduling interviews and providing all the necessary resources to all of the relevant parties, VidLiveInterviewing improves the efficiency and quality of video-based live interviews. The platform does not require any special software downloads, and every participant receives a dedicated link that allows them to securely join an interview. To set up an interview, candidates are invited to select an available time from the interviewer’s calendar. Once a time is selected, every participant receives the necessary information to join and the time is also blocked off in any integrated calendars. Each interview can be recorded, and during the interview, the appropriate interviewers can browse a candidate’s profile, access an interview questionnaire, and rate the candidates based on custom rating guides.
VidReferencing
Typically, reference checks are one of the most tedious, time-consuming, and potentially unproductive stages of the recruitment process. Having to schedule time to conduct reference checks, playing phone tag with applicants or referees, and getting dry or meaningless cookie-cutter responses are just a few examples of how traditional reference checks often waste your hiring team’s time.
With VidReferencing, your organization will significantly improve the efficiency and quality of its reference checks by making them digital and automating the process. Candidates simply enter their references’ contact information and the system automatically sends the referees your customized set of questions. Referees have the convenience of completing the reference check at any time on the device of their choice. Our automated reference checking system has enabled our clients to conduct reference checks earlier in the process, giving them faster access to more information for each candidate while enabling their recruiters to dedicate their time to other more productive activities.
Skills testing and assessments
Pre-employment assessments are essential for employers to discover their applicants’ true potential. VidCruiter’s digital skills testing platform enables hiring managers to test for a variety of different soft and hard skills in candidates. Whether its typing tests, Excel competency tests, script reading, RFP simulations or more, VidCruiter helps you find the right person for the job your trying to fill.
Applicant Tracking
The fastest & most cost-efficient way to organize your pool of candidates and narrow the playing field down to your top 10. VidCruiter’s applicant tracking system enables you to manage your entire recruitment process from a single intuitive platform. Say goodbye to countless wasted hours screening resumes of people who were never qualified for the job in the first place.
Digital Onboarding
A well thought-out onboarding process can improve a company’s hiring success by reducing turnover and helping new employees hit the ground running starting on their very first day on the job. VidCruiter’s digital onboarding platform is designed to help new hires feel at home in their new roles and be productive right out of the gate.
Digital In-person Interviews
VidCruiter’s advanced rating system lets recruiters digitize and customize any rating rubric or interview guide. In the case of in-person interviews, all recruiters involved receive their respective guides by email prior to the meeting and can rate applicants or take notes directly on their laptop, tablet or mobile phone throughout the interview. The system automatically captures data for every applicant in real-time. No more recording meeting notes on paper and managing stacks of interview guides.
VidAudioInterviewing
The telephone interview is a key part of the recruitment process. However, like anything else, It has its flaws. Trying to connect with candidates can prove to be time-consuming and inconvenient. Furthermore, when you do manage to connect, you sometimes (often) realize the candidate is unqualified within the first 2 minutes. Phone interviews are one of the easiest processes to automate within the recruiting function and VidCruiter has the perfect solution.
Particularly popular in contact centers, VidAudioInterviewing empowers recruiters to quickly decide if an applicant is going to be the right fit for the job. Without having to contact them, they can evaluate their pre-recorded phone interview and make informed decisions on who to bring in for the in-person stage. Completed interviews can be viewed within the platform at the recruiter’s convenience. Our system can even automatically call applicants, or simply have them dial in.
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Q: Why VidCruiter? What makes you the best video interview software?
A: There are many factors that separate VidCruiter from the competition. Without a doubt, one of the major keys to our success lies in our built-in structured interview rating system. The system enables hiring teams to establish a reliable and consistent scoring baseline across their organization which has proven to produce higher quality employees and a better return on investment. Couple that with detailed reporting and a platform that is flexible enough to adapt to any recruitment scenario, and the result is an end-to-end solution that easily pays for itself, and then some.
While the system was designed to adapt to our customer’s diverse needs, our all-star CS team is there to ensure that happens seamlessly, which brings me to my next point. Our second biggest asset has to be our hands-on approach to customer success. VidCruiter offers unlimited access to dedicated account managers for every single client, which is not limited to the initial setup call and includes ongoing training and support for hiring teams. On the applicant side of things, we also offer 24/7 support with a one minute turnaround time on all tickets. That level of white-glove service is unique in our space and we pride ourselves on having some of the best customer support in the industry.
Q: What are your plans for the future?
A: VidCruiter’s philosophy for the future is and always has been continuous improvement. The next phase of our growth plan includes expanding on our already extensive list of strategic partnerships with key players and resellers in our space, constantly improving our UX by developing new features and advanced workflows based on our customers’ feedback and introducing more automation throughout the platform to simplify the day-to-day life of recruiters. Artificial intelligence, predictive analytics and machine learning upgrades to our current evaluation methods are also being planned and developed. Beyond that, we plan to double down on what has been a key selling point for our solutions up until now; a well-designed, fully integrated structured interview methodology that produces the best possible employees for the organizations we work with.
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