Listen to this articleConversational Receptionists is a US-based organization offering a range of professional virtual receptionist services. The company offers a full 30 day free trial for new clients, while many of its competitors only offer a limited money back guarantee. Below is our interview with Debra Carpenter from Conversational:
Q: Debra, who are the primary users of Conversational Receptionists and what are some of the key challenges you are helping them solve?
A: Our primary users are entrepreneurs and small business owners of all types – home business owners, small and solo law firms, beauty salons and barber shops, marketing firms, and more. We created Conversational’s virtual receptionist and virtual assistant offerings to make running a business easier. We handle administrative tasks that are time-consuming for business owners. Our virtual receptionists handle call answering, appointment management, message delivery, and basic customer service. Our virtual assistants act as remote assistants, doing everything from event planning and research to call answering and scheduling.
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Q: You’ve recently announced that you will be donating a free year of phone service to a local charity, Santa’s Angels; tell us something more?
A: This is something we’ve done annually to give back to our community and help make the holidays a little brighter for those in need. Santa’s Angels is a wonderful charity that works long hours to bring holiday cheer to needy families in our area. We are so proud to be able to take part in the amazing work they’re doing each year by providing free phone service.
Q: How does Conversational differ from its competition?
A: We’re 100% North American and all our receptionists are native English speakers. We also offer a full 30 day free trial for new clients, while many of our competitors only offer a limited money back guarantee. Additionally, we offer unmatched flexibility in our virtual receptionist and virtual assistant plans because we understand the unique needs of small businesses.
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Q: What can we expect from you in 2017?
A: You’ll see some major growth, new partnerships, and possibly some new service offerings from us in 2017. We’re on track for our best year yet and we are so excited to help our customers grow with us!
Q: How would you convince the reader to start using Conversational Receptionists?
A: Time is the business owner’s most precious commodity. That’s what we’re here to do – help you save the time you’d normally put toward tasks like call answering, customer service, appointment scheduling, etc. and use it for something higher up on your priority list. Conversational virtual receptionists can save you more than 2 hours per day for less than the cost of your monthly cable and internet subscription.
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