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zipBoard Delivers A Web-Based Visual Feedback And Bug Tracking Tool To Help Developers, Testers And Project Managers

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zipBoard is a design feedback and collaboration tool for teams building digital content. Below is our recent interview with Bhavya Aggarwal, Co-Founder of zipBoard:

Bhavya Aggarwal

Q: Could you provide our readers with a brief introduction to zipBoard?

A: zipBoard is ideal for teams building online learning content, ecommerce sites, websites, web apps. zipBoard provides an easy way to share feedback & integrate it into the tasks and outstanding issues.

With zipBoard, we want to make digital & design collaboration easy & more conversational. Today, most product or digital project teams work in silos and do not have a clean way to keep the conversations at one place. On top of that, when there are external stakeholders or clients involved, communication gets even more segmented. While, zipBoard lets the entire team communicate in the same project, it also breaks the communication down into phases. zipBoard helps in a better collaboration leading to more productive teams.

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Q: Can you give us insights into your features?

A: zipBoard’s main goal is to be able to gather and manage feedback from various stakeholders & integrate it into the project backlog.

Some of the main features that zipBoard offers are :

Design feedback: The core feature of zipBoard is its ability to gather contextual feedback. Users, clients, team members can all share feedback while reviewing content without leaving the browser. Stakeholders can take screenshots, annotate and comment to mark up issues and exchange conversations with the team when developing websites, e-learning courses, web apps.

Task Management: Often times, feedback comes in different forms and from different places. zipBoard comes with an in-built task management system that lets you convert feedback to actual tasks and assign it to the concerned team member.

Bug tracking & QA: zipBoard is a favorite tool for many QA teams. One of the biggest challenges for QA & development collaboration is the ability to reproduce the issues added by the QA. Reproducing an issue requires detailed descriptions, image attachments, videos, browser details, etc. zipBoard makes the entire process easy as it lets you share the details using annotated screenshots, which makes it easy to explain issues. Also, zipBoard automatically captures the browser, OS, Resolution details which makes it easy both for QA & developers.

Multiple media: We understand that, digital production involves developing & reviewing multiple content type. Whether you are building websites, e-learning courses, or products, there are several different media that the teams create that need to be reviewed. zipBoard is the only tool that lets you upload images, PDF, HTML prototypes, SCORM content, live or staging websites to start reviewing in the browser.

Project Management: At zipBoard, we believe that all projects go through several phases. Each phase has some tasks associated with it & some files that require review. zipBoard makes it easy to break down project into smaller trackable phases by setting milestones and associating files & tasks to a specific phase.

Client Collaboration: zipBoard lets the clients share quick feedback using the shareable links / guest collaboration feature. Collaboration with clients and external stakeholders requires minimal friction and ease of use. With zipBoard clients can share their feedback quickly which the internal team can review and then integrate into their own tasks.

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Q: What makes zipBoard different from other bug tracking and feedback tools?

A: Like I mentioned, one of the main aspects that differentiates zipBoard is that it is a visual bug tracking tool. The ability to capture feedback using screenshots and annotations, makes it easy to reproduce issues. Another big difference between zipBoard and other review & feedback tools is that zipBoard lets you gather reviews on multiple media types like live websites (URLs), HTML prototypes, images and even PDF files.

So whether a team needs a website review tool, or an eLearning review tool, they can make zipBoard the central hub for collaboration and streamline communication. There is a plethora of collaboration and review tools out there, some focused just on issue tracking, some on task management, but with zipBoard teams can structure their feedback during entire design & development lifecycle.

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zipBoard is also scalable for teams of all sizes because of its pricing. zipBoard plans are only dependent on the number of projects, does not restrict the total number of users collaborating on each project. Teams can add as many members and collaborators to their projects.

Q: How would you convince the reader to start using zipBoard?Q

A: A structured review process when creating digital content can make the teams more effective. Whether you are building websites, e-learning courses, web apps or products having a common platform for all stakeholders to share feedback saves time and also makes the process more collaborative. While spreadsheets, emails & conference calls, get the work done, but are not the most effective when there are multiple stakeholders involved. To avoid random comments, delayed communication, it is best to use a tool like zipBoard to facilitate clear communication. Collaborative annotation tool like zipBoard can make it easy for teams, agencies, designers, developers, project managers all to be on the same page.

zipBoard can be used as a platform where you(and your team) can-
– Gather reviews for all your media at one place.
– Get feedback on different versions and iterate.
– Get reviews from stakeholders directly on designs and deliverables, without having to schedule conference calls or rely on screen sharing.
– Get feedback at every stage be it wireframes, prototypes or live websites(or eLearning courses).
– Get quick client approvals.
– Analyse feedback and track it as actionable tasks which can be prioritized, assigned and tagged.

zipBoard pricing is simple, based on number of projects, which also makes it easy for teams of all sizes to use the product for reviews, bug tracking, client feedback. The ability to add client feedback without login also makes the process frictionless. Our integrations with other bug tracking tools like JIRA , also helps you integrate design feedback directly into your bug tracking tool.

So, if you are still using spreadsheets to manage feedback or an existing bug tracking, zipBoard is a must for you to integrate design feedback into your bug tracking process.

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Q: What are your plans for the future?

A: zipBoard is headed towards one tool for design + development collaboration. We would ideally like to be one tool to manage your project communication, bug tracking & design feedback. A good combination of Basecamp + JIRA + Invision. It would be an ideal product for both agencies and product teams, one place for both external and internal stakeholder collaboration.

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