Listen to this articleInterserver is a web hosting provider that offers free and readily available 24/7 technical support. The company recently introduced: the “price lock guarantee” program. The new web hosting – price lock guarantee – program ensures that the price a new customer pays when registering account is locked in for a lifetime. Here is our interview with Stacey Talieres from Interserver:
Q: What’s the best thing about Interserver that people might not know about?
A: We are independently owned and operated and have been in the business for 16 years. In 2006 we built our own datacenter in Secaucus N.J. and currently operate two datacenters out of that location. In addition we manage all of our support on site 24/7 . Our facility is fully backed up and we have established our own network to ensure superior uptime.
Q: You’ve recently introduced your brand-new company initiative: the “price lock guarantee” program, tell us something more?
A: We are always seeking new ways to provide exceptional service and to provide a point of difference within our competitive landscape. Therefore we felt that offering a “price lock guarantee” which essentially means the price received upon signing up will remain your locked down rate for the lifetime of the account. No gimmicks, no clauses, this price will automatically renew each and every year.
Related: GigeNET – A Full-Service Managed Hosting Provider
Q: What makes Interserver unique in the market?
A: A major point of difference for us is the technical support in which we offer to our customers. All support is free and readily available 24/7. Another major factor is that whether you hold a shared hosting account or a dedicated server your support will always be included without any additional fees. We have embraced this philosophy because we ultimately work on the behalf of our customers and through providing superior support we have built long standing relationships. We take pride in how closely we work with our customers and assist in all aspects of managing their websites, this includes ensuring all updates are handled so that proper growth is achieved across our various platforms. Over the course of the last 16 years a key component to our growth has been that as our customers grow we have grown along with them.
Related: StorPool Makes Storage Software Simpler Yet More Effective And Affordable
Q: Who is your ideal customer and why?
A: We truly cater to a wide variety of customers all over the world. Ranging from bloggers, developers, gaming sites, along with small businesses. Our approach is to provide customizable support and solutions to help them grow within their niche market. We often find that we gain additional market share from customers seeking stronger support and guidance which at times is lacking from larger providers. Therefore startup websites have become a huge growth opportunity for us because we offer free migration and a fully managed WordPress shared hosting package, along with a variety of other affordable shared hosting packages.
Related: Element Blue Delivers Efficient Solutions To Power Businesses On Nearly Every Continent
Q: What can we expect from Interserver in the future?
A: For the future, we hope to continue to grow our client base. While never losing touch of our core fundamental of providing superior customer service.
Activate Social Media:
