Listen to this articleTechnology Advisors is a global software and technology consulting company specializing in the development of Customer and Citizen Relationship Management (CRM). The company is using an App store approach to build focused solutions for various industries including Citizen Relationship Management (311), Agra-Business, Pharmacology, Medical Manufacturing, Construction, and Channel Sales / Private Equity. Below is our interview with Sam Biardo, CEO of Technology Advisors:
Q: Sam, how would you describe Technology Advisors in your own words?
A: Technology Advisors is an expert in Customer and Citizen Relationship Management (CRM). We use an App store approach to build focused solutions for various industries. This helps our customers get up-and-running quickly, at a much lower cost.
Q: What’s the most exciting thing happening at TAI right now?
A: We are switching from a general CRM consulting company to a micro-vertical specialty firm. We are releasing micro-verticals in Citizen Relationship Management (311), Agra-Business, Pharmacology, Medical Manufacturing, Construction, and Channel Sales / Private Equity. We are also commercializing some of our building blocks and making them available to customers directly.
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Q: Is TAI innovating in any emerging markets?
A: We’re currently initiating CRM solutions for the public sector – namely for 311 services. The Smart Cities movement is growing rapidly, and we are at the forefront of that revolution. We offer 311 solutions that keep municipalities connected to their citizens with efficiency, transparency, and effectiveness.
Q: Who is your ideal customer and why?
A: Mid-size businesses and cities who are looking for a solution in our micro-vertical specialization.
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Q: How does Technology Advisors differ from the competition?
A: We have fine-tuned the rapid development methodology to the point where we can deliver a CRM solution faster than our competition.
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Q: If you could only give one piece of advice on choosing the right CRM, what would it be?
A: Make sure you understand your requirements prior to implementing a CRM.
Q: What’s the best thing about Technology Advisors that people might not know about?
A: We have true innovators who come up with unique technology solutions to solve our customer’s problems.
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