An Interview With Kyle David, President & CEO At KDG

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Below is our recent interview with Kyle David, President & CEO at KDG:

Q: Could you provide our readers with a brief introduction to the KDG?

A: KDG is a technology and business consulting firm based in Allentown, PA. For over 20 years, KDG has been a leading provider of award-winning business advisory services, accounting, technology, and software solutions for small, medium, and enterprise companies in business, retail, government, healthcare, manufacturing, and higher ed. Since its founding, KDG has been recognized as IT Department of the Year by the American Business Awards, a Lehigh Valley Business of the Year finalist, a leading Philadelphia area software developer by Clutch.co, and a Forbes Small Giants finalist. The company’s competitive benefits, shared values, and dedication to community service have also led to its recognition as a Best Place to Work in PA in 2022.

Q: Who is your ideal client and why?

A: Our vision of the perfect client isn’t necessarily determined by their scale or financial metrics. Instead, it’s their readiness to forge a lasting alliance with us. We aren’t just a firm that churns out a “deliverable,” and rides off into the sunset. Such short-term engagements fail to offer genuine value to either party. We’re more inclined towards clients who seek a partner willing to delve deep into their business dynamics, grasp the nuances of their user and stakeholder interactions, evaluate the effectiveness of their solutions, and champion their growth journey. Some of our clients have been by our side for over two decades and we’ve been their steadfast ally through pivotal moments, be it rebranding, mergers, growth, or industry upheavals. Their unwavering trust in us to steer them, their workforce, and their tech landscape through these milestones is what we value most.

Q: Can you tell us more about your services?

A: We are an end-to-end professional services firm. Our 100%, US-based W2 staff is composed of both business analysis, accounting, and technology experts, providing services that include managed accounting and advisory, technology strategy and support, UI/UX, software development, analytics, digital marketing, and even artificial intelligence expertise. We are also Zoho, Microsoft, and Google Cloud Partners. Whether you’re gearing up for a financial audit, aiming to streamline inventory management, consolidating data, transitioning from an outdated system, or embarking on a holistic digital transformation, we’ve got you covered.

As evidenced by the breath of our services, we take full ownership of every business process need, from improving operational efficiency and minimizing manual redundancy to financial process optimization and ensuring compliance. While our clients may come to us with one specific need, oftentimes these engagements expand into long-term partnerships across different services and departments. These opportunities, when we can seamlessly integrate into our client’s business framework and help facilitate their growth trajectory, are the engagements we value most.

Q: What can we expect from KDG in the next 6 months? What are your plans?

A: Closing out 2022, KDG proudly earned accolades as a leading B2B global company and was recognized as one of the Best Places to Work in Pennsylvania. We’re setting our sights on achieving similar milestones as we approach the end of 2023. On the internal front, we’re also gearing up for a dynamic rebranding of our website, which we think will better reflect who KDG is and what we do.

Most importantly, we plan to continue to lead the way in predictability, transparency, and open communication. These aren’t just values; they’re the pillars that define us. We’re always pushing boundaries, ensuring we never rest on our laurels and consistently infuse purpose into our actions. In this regard, we’re currently reviewing our processes and service offerings to ensure they reflect our values.  For anyone who has worked with us, you know that we are always going to be our own worst critic, calling ourselves out when we fail to meet our high standards.  Our business is really one of trust and can you cannot do that without a culture of accountability and humility.

Finally, the AI revolution is an area where we are advising both ourselves and our clients non-stop. The business landscape has witnessed a seismic shift, and the upcoming months promise even more transformative changes. Our objective is twofold: to harness the power of AI for enhancing our service delivery and to help our clients leverage AI for their own benefit.

Q: What is the best thing about KDG that people might not know about?

A: At KDG, our strength lies in our exceptional team. We pride ourselves on bringing aboard individuals who are not only masters in their field but also embody our core values of humility, predictability, honor, and excellence. Our diverse workforce, hailing from varied professional and personal backgrounds, unites under a singular mission: delivering an unparalleled customer experience.

To ensure we can retain such dedicated professionals, we offer industry-leading benefits. This includes fully covered healthcare, educational reimbursements, a hybrid work environment, and flexible work schedules. And it’s worth noting, these perks are not just for a select few; they’re extended to everyone, from our newest team members to those who’ve been with us for over ten years. Our commitment to our team’s well-being and growth is a testament to the exceptional service and value we aim to provide to our clients every day.