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Cloud-Based Fitness Software Membr Helps You Build Strong Relationships With Your Exercisers

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Membr is a simple, efficient, cloud-based fitness software solution that is currently active in 22 countries across the globe. Below is our recent interview with Jack Malin, the Founder and CEO of Membr:

Q: For those who have never heard of it, how would you describe Membr?

A: Membr has been designed specifically to work for everyone in the gym and allows:

• gym owners to more efficiently run their business
• personal training staff to proactively engage with their clients
• gym users to streamline their gym experience.

Q: What are the biggest benefits for the users of your software?

A: There are clear benefits for all of the three different constituents using the software;

Gym Owners:

• Secure, cloud-based customer database accessed via a browser
• A truly global system that can manage multiple sites and instantly translatable into 9 different languages
• Fully integrated customer invoicing and billing
• Broadcast and individual communications capability
• Integrated sales and prospecting module
• Automated keyless door access
• Online class and room booking system

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Personal Trainers:

• Allows communication with clients ‘digitally’ with online sharing of training plans
• Allows incremental revenues via higher volume/lower cost ‘light touch’ relationships

Gym Users

• Gym membership ‘managed’ via a phone based app
• ‘Hands free’ Q-code generated door access
• Online class booking system
• A digital library of workouts and training plans accessible either in or out of the gym
• Collates all data generated by internet enabled gym equipment and other ‘wearable’ technology

Q: How would you convince the reader to start using the Membr?

A: Membr is very much a fitness focused management software. Our software started life as an online digital training solution and we have retained that ethos of focusing on the members’ interaction with the gym. As a result everything we do has the member in mind, and their experience, while of course providing the gym owners with the necessary tools they need to run the facility successfully. We often say that we are a fitness company who happens to sell software, as opposed to the other way around.

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Q: What’s your revenue model? How are you funded?

A: Membr is sold on a monthly software as a service (SAAS) licence model. However, our international growth plans have been funded by several strategic debt and equity investments by the Greater Manchester Export Fund (GMEF) and Northern Powerhouse Investment Funds (NPIF).

Q: What can we expect from Membr in the next six months? What are your plans?

A: We are currently at a very exciting stage of our international expansion and hope to be onboarding our first gyms in Tokyo during Q1 2021.

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