Listen to this articleBelow is our recent interview with Michelle Garrett from Hectic:
Q: Michelle, can you tell us something more about the company and it’s history?
A: Hectic started out of a dream my co-founder Geoff and I had about there being a better way to manage our freelance businesses. We were spending too much time working on managing day-to-day tasks and not enough time working with clients and building relationships. Overwhelmed by the countless number of point solution platforms, we set out to create a centralized platform with multiple solutions that solve a freelancer’s pain points. For us, this wasn’t just about creating an all-inclusive platform; it was about making freelancing accessible for everyone. By creating one place where freelancers can start, manage and grow their business, providing additional insights, courses, and world-class support, Hectic aims to break down every barrier we can to create a world where freelancing isn’t just a daydream—it’s a day job. And it’s attainable no matter who you are.
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A: Our Essentials plan (including the FreelancerOS™platform) really underpins our vision to make freelancing for everyone. You can get started right now, for free, forever. The plan has absolutely everything you need to start working smarter, be more productive, and run a successful freelance business. From client to project management, proposals, contracts, invoicing, and accounting, we have included everything fundamental to freelancing at no cost. Freelancing has taken off around the world, and we’re excited that we can cater to the global freelancer, with multi-currency support. When you aren’t limited to working within your own country, the opportunities are endless.
Q: Can you give us more insights into your offering?
A: Our platform was specifically designed to streamline and improve the way freelancers work. The unique problems freelancers face demand a solution made just for them. Hectic is not overly complicated––it’s wonderfully simple. It is simple enough to use with one client and robust enough to support the growth of seasoned freelancers. You get value from day one and can do everything you need to do without paying a cent. With our pro plan, you can level up your client experience with a customized portal and scheduler. We also offer collaborator and team member access as your business grows to bring in an accountant or assistant.
Q: What can we expect from your company in the next 6 months? What are your plans?
A: One of our main priorities from day one has been to really know our customers. Not just know who they are, but actually talk to them! Our team talks to customers every single day and that’s where we get a lot of our inspiration from. Our conversations have helped guide us to continually add and improve features in the platform. So many of the best updates to the platform have come as suggestions from our users. We’re currently in the midst of building our next product which focuses on client communications. One of our values is to iterate forever, so we’ll keep evolving as the world continues to change.
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Q: What is the best thing about your company that people might not know about?
A: Right now, we have a small team that makes a huge impact. When you sign up to Hectic you become part of our extended team. We want to get to know you. We want to help you be successful in freelancing and never have to go back to your boring 9-5 job. If you have an issue with the platform or even a general freelancing question, you’ll always get an answer from a real human. No bots, just priority support for everyone on the platform. We are also intentional about keeping our views diverse. Without everyone having a voice, we miss out on the fullest potential.
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