Meet MHG Insurance Brokers – Multi-Disciplined Marine Insurance Brokerage And Adviser

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Below is our recent interview with Mark Bononi, Chief Revenue Officer at MHG Insurance Brokers:

Q: Can you tell us something more about the company and what you do?

A: MHG Insurance Brokers has been creating crew insurance solutions for the maritime industry for almost 30 years and has since grown into a multi-disciplined marine insurance brokerage and adviser. We’re proud to say that we introduced crew benefits to the cruise and yacht industries. Our hard work and determination have improved the quality of life of hundreds of thousands of marine crew and their families, while also offering valuable attraction and retention incentives to marine employers.

In addition to developing innovative crew insurance programs, MHG is also recognized for advising US businesses on employee benefits and property and casualty insurance.

Q: Can you give us insights into your solutions?

A: We provide a variety of insurance solutions for the maritime and expat community including crew insurance, international medical insurance, disability insurance, life insurance, and travel insurance. One of our most popular insurance products is trip cancellation insurance for yacht charters. This type of insurance can help recover money paid for the charter and air travel expenses should an emergency, illness or bad weather occur, causing a charterer to cancel or miss the charter.

We also provide insurance for business owners such as employee benefits, commercial general liability, workers comp, and commercial auto among other lines. For marine businesses, we offer marine general liability, marine employers liability, and USL&H.

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Q: What sets you apart from your competition?

A: Simply, expertise and service. No other insurance broker possesses the overall big picture that we do. We’re not just selling off the shelf, cookie cutter plans but rather listening to our client’s requirements and matching them with the right plan. In some instances, we’re even creating that plan if it doesn’t already exist. We have developed new products as new liabilities present themselves. We have consistently been a trendsetter when it comes to marine crew and their needs. Our relationships with the world’s leading insurance markets, flag states, and P&I clubs have positioned MHG as one of the most respected insurance brokers in the marine industry.

Our team also sets us apart from the competition. Not only are they experts in their respective areas, they are passionate about insurance and truly care about their clients. Whether they are answering a question about a policy, the coverage details, or helping a client through the claims process, the team provides unparalleled service.

Q: Why is it so tough to choose an insurance plan? Shouldn’t that be an easy task?

A: One of the reasons why it’s difficult to choose an insurance plan is because of the terminology and so called “insurance speak”. There can be pages and pages of details about a policy, often times presented in a way that the average person doesn’t quite understand, and when trying to select a policy that works for a group of people who have different needs, it can be nearly impossible to pick something that benefits everyone equally. It can be equally as difficult trying to determine which type of insurance is needed to appropriately protect your business. This is an area we pride ourselves on, having the knowledge and experience to advise and assist our clients with the decision-making process to make everything as crystal clear as possible.

But that isn’t where we stop, we are with you every step of the way, from the decision making and purchasing process, until one of your group members or business has to make a claim. After all, making a claim can sometimes be even more of a struggle than selecting your plan.

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Q: What are the company’s plans and goals for the future?

A: It seems as if new exposures and issues present themselves every day in this ever-growing sector. There was a time when no one really understood the trials and tribulations of a seafarer. We have worked hard to change that. That being said, our plans and goals for the future are in line with our history, to protect and ensure the wellbeing of marine crew around the world.