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AIS Network Guarantees A Response In 15 Minutes Or Less To Any Network Server Alert

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AIS Network provides secured, compliant managed services, cloud hosting and development expertise to government and enterprise clients across multiple industries. Below is our interview with Laurie Head, Co-Owner and VP, Marketing Communications:


Q: Laurie, could you provide our readers with a brief introduction to AIS Network?

A: AIS Network (AISN) is a high compliance, secure cloud hosting and managed services expert serving large enterprises in the health care, pharmaceutical, government and financial industries, numerous international corporations and the Commonwealth of Virginia.

When our clients’ highly regulated data, applications, payment portals and websites are too critical or complex to entrust to a commodity hosting provider, they contact us for help. We then engineer, customize and manage high-performance, secure cloud and disaster recovery solutions. Clients never worry about whether their IT environment can pass a HIPAA, PCI, FISMA, SOX or other compliance audit, because we pass ours 100% of the time.

We give our clients the personalized attention that they deserve, while also helping them to audit their infrastructure, reduce their IT compliance risk, avoid costly regulatory mistakes and lower costs for their business and their customers.

A distinction to note about AISN is that we host the Commonwealth of Virginia’s portal, We also provide website and application development, hosting and support services for scores of applications and websites across more than two dozen state agencies, higher education state institutions and other public entities. We are very proud of this accomplishment.

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Q: What makes AIS Network a good choice?

A: AISN’s Service Quality Guarantee. This guarantee provides unmatched customer service and support and offers better guarantees of reliability, scalability, and performance over the Internet by combining a premium Service Level Agreement (SLA) with Service Quality Management.

We guarantee a response in 15 minutes or less to any network server alert. With 24x7x365 onsite network engineers providing coverage, our clients are assured of superior and immediate around-the-clock response.

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Q: You offer your clients a 100% Compliance Guarantee; could you tell us something more?

A: For 23 years, we’ve made it our business to handle and protect our clients’ most sensitive data. We pass our audits every time so our clients can pass theirs. An independent third party auditor regularly employees a comprehensive Risk Assessment process to certify that AISN has the policies, procedures, controls, and equipment to ensure the security of client information. We continually invest in the most-up-to-date security, policies, procedures, infrastructure and equipment to maintain ongoing compliance with multiple regulatory standards.


Q: What’s the achievement AIS Network is most proud of?

A: Ensuring our customers’ success. Here’s what they have to say –

Having a client say they were “impressed by our professionalism and our ability to tackle and complete a challenging project in a very short period of time.”

And another client says they will “always utilize AISN for IT hosting projects… they are reliable and customer-focused.”

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Q: What can we expect from you in next six months?

A: Looking ahead, broadly, our company is growing and we’re hiring. Current clients can expect various improvements across our infrastructure and the launch of some new services. Given our membership in the Microsoft Cloud Service Provider program, we expect to be selling more Office 365 and Azure and the support services that go along with those. This fall, we’re also going to be launching a gorgeous new website that we designed for a major client. We’re excited for the future!

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