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Below is our recent interview with Michael Micheletti, Head of Corporate Communications at Freedom Financial Network:
Q: Could you provide our readers with a brief introduction to Freedom Financial Network?
A: In financial services our founders Brad Stroh and Andrew Housser saw opportunity everywhere – an enormous industry, with a lot of segmentation and fragmentation, and not a lot of innovation. One of the frustrating insights they found was that it was a lot easier to make money by getting people into debt – and keeping them there – than it was to try to actually help people improve their financial lives. They thought about the business they wanted to build: a business with a great culture; a workplace that focused not only on the bottom line, but also on delivering a product that we feel great about; and building a team full of people with who we love spending time. So, in a spare bedroom in Silicon Valley in 2002, Freedom has blossomed into a leader in online financial services that provides millions of consumers with an array of financial solutions through our subsidiaries; Freedom Debt Relief, Freedom Financial Asset Management, FreedomPlus, ConsolidationPlus and Bills.com.
Q: Tell us more about Freedom’s history. How did you get to where you are today?
A: Freedom Debt Relief (FDR) – Is the largest and most successful debt solutions provider in the United States, having resolved more than $8 billion in debt for 540,000 customers since 2002. The FDR proven program helps consumers significantly reduce their debt and puts them back in control of their finances. Freedom Debt Relief is a founding member of the American Fair Credit Council, dedicated to ensuring the highest level of compliance and transparency for consumers seeking to resolve their debts through debt settlement.
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Freedom Financial Asset Management – Provides unsecured loan products (FreedomPlus and ConsolidationPlus) to help consumers reach their financial goals. Award-winning service emphasizes personalized solutions that ensure each customer gets the right product for their needs.
Bills.com – Which is an online mortgage marketplace that helps people make better decisions. The comprehensive information on the site helps people better understand and compare every aspect of a mortgage loan, including pricing, product, features and service.
Q: What are the core values of your company?
A: Brand and Andrew came up with the two core values that remain part of our DNA to this day: The Heart and the Dollar. The heart is about delivering products we are proud to offer and about caring deeply about our teammates, clients, partners and communities. The dollar is about building a business that delivers strong economic results. That combination gives us the ability to attract and retain amazing people; invest heavily in the people, technology and processes necessary to innovate and continually improve our services; and to deliver great returns to our investors.
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