Listen to this articleAircall is the company behind innovative cloud-based call centre software for small business. Aircall recently raised $8 Million Series A funding round led by Balderton Capital, plans to build up operations and expand its customer base. Below is our interview with Olivier Pailhes, Co-founder and CEO at Aircall:
Q: Olivier, how would you describe Aircall in your own words?
A: Aircall is the best phone system for teams: Sales, Customer Service or Marketing teams.
Q: Could you please give us more insights into Aircall’s functionality?
A: Aircall’s principles are that setting up and using a phone system should be instant and “self-served”. Our apps let you pick local or toll-free numbers anywhere in the world and start using them instantly on any device via the Aircall Phone. Our vision of phone communications is that it will be multi-player and connected to all other business softwares, so we embed natively collaboration features and integrations with major CRM and helpdesk softwares.
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Q: What are the main benefits of using Aircall?
A: Our customers save time to set-up and scale their phone system, get a more productive and professional view of customers calling and call activity, and get rid of any phone hardware.
Q: You’ve recently announced a $8 Million Series A funding round; what are your plans?
A: Our plans are to build up our US operations and expand our customer base (33% of our MRR comes from the US today), along with making the product suited for larger, enterprise-oriented customers.
Q: How would you convince the reader to start using Aircall?
A: My best argument is: https://aircall.io. Sign up for a free trial and I am sure you’ll fall in love with the simplicity and power the product brings to business telephony.
Last Updated on October 29, 2016
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