Meemim - A Enterprise Wiki Platform Designed For The 21st Century

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Meemim, a tech startup based in Toronto, is ready to take on the Enterprise Software establishment with their new collaboration product. Founded last year, Meemim software works by providing a central hub that helps employees to find and exchange information and documents within a company. We were able to get their CEO and Founder, Alec Pestov, in for an interview:

Q: What problem does your software solve for companies?

A: The average employee uses at least 6 different systems to do their job and store their information. At large multinationals this number easily exceeds 20. We’re talking about everything from Intranets to Content Management Systems to SharePoint, from Yammer to Slack, and from file libraries to any number of specialized proprietary tools. This creates two problems.

First, when it comes time to find that information again, it’s hard to know where to look. This information fragmentation means that employees often have to check multiple systems, many of which have pretty limited search functions.

Second, it means employees have to remember a ton of processes, procedures and small, but important nuances of how to use each different system—some of which are used as little as once a year. All this info about how to use different systems is often totally undocumented or, when it is written down, maddeningly hard to find.

Given all that, it’s not surprising that the average employee spends more than 20% of their time just searching for information.

Q: So how does Meemim solve that problem?

A: Meemim provides a central hub which links all those different systems together. Information and pointers to other tools are organized within Meemim, so people always know where to look—virtually eliminating information fragmentation. This same system makes it easy for users to document how to use each system in the company. By storing this information alongside the pointers to other systems, Meemim provides a comprehensive guide on how to use the systems it links to.

These features are combined with our powerful and intelligent search function, which takes into account things like the user’s department and social connections to let the best results rise to the top. When you put all of that together, you get a system which can save employees a significant amount of time—at least 3 hours per employee per week on searching for information alone, and even more in productivity gains.

Q: What else sets your software apart from the crowd?

A: The industry has a real problem with user uptake and engagement. Consumer software has evolved greatly in the past 10-20 years, and enterprise software really hasn’t kept up. What our software does is combine consumer software polish and ease of use with enterprise software functionality. Meemim can pull users in in a way enterprise software rarely does, and it doesn’t take a lot of training for anyone to use. More like Pinterest or Instagram, less like a web page from the 90s.

And this isn’t just window dressing. Along with pulling users in, our unique visual interface lets users spot the information they need more quickly, making the whole system much faster and saving another large chunk of time compared with our competitors.

On top of all that, the system delivers productivity improvements through powerful collaboration features, social discovery and analytical tools that other systems just don’t have.

Q: So what’s Meemim’s startup story?

A: Before Meemim, me and Marian Bukal, our CTO, were running a professional services company. What we realised was that we couldn’t find a good, easy to use, system to help us organize and keep track of all the information we needed. We tried solution after solution: stock SharePoint, highly customized SharePoint, portals and other tools, but nothing really worked. We figured, if no one else was going to make the sort of software we needed, we’d just have to make it ourselves. So we developed Meemim.

From my days working in consulting, I knew that this system would be helpful to a wide range of businesses. Companies I dealt with would have an absurd number of different systems—one firm I worked for had seven different unrelated systems just for internal support tickets—and keeping track of what was in which system and how to use them correctly was a huge problem. This was especially true because many of these systems were plagued by poorly designed interfaces which practically required a degree in programing to use. Companies attempted to document and connect all these tools using Intranets, Lotus Notes libraries and SharePoint portals, but nothing really stuck—employees still relied on their personal notes and experience to figure out what went where.

So I knew that this product we’d developed for ourselves could help so many other businesses out there—which is why we expanded Meemim into the commercial product we’ve got today.

Q: How would you convince the reader to start using Meemim?

A: What would you say if you could save $400 or more per employee per month for just a few dollars per employee? Meemim can do that for you. By creating a central searchable hub to link and organize all the information in your company, Meemim can save each person in your company 3 hours per week on searching for information alone. Not only that, the productivity improvements that comes from having all your information easily accessible could easily add up to that much again.

But seeing in believing, especially with a highly visual system like Meemim. I’d encourage anyone who’d like a personalized demo of the software to visit us.

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