Listen to this articleBelow is our recent interview with Eric Lookhoff, CEO at QuickFee:
Q: Could you provide our readers with a brief introduction to your company?
A: QuickFee began with online payment and loan origination solutions tailored for the accounting and legal industries. We’ve now spent over a decade serving the professional services sector in the U.S. and Australia, and QuickFee is rapidly scaling its product suite to deliver personalized, end-to-end payment experiences for a wider range of businesses globally.
That still includes professional services, but we’re also expanding into new markets in the services sector, including automotive, home repair, healthcare, and other commercial services. There is a growing demand for flexible payment options that these merchants can’t afford to miss out on.
QuickFee’s simple and secure payment solutions help professional firms and service providers get paid quickly, so they can focus on what they do best: helping customers. We make it easier for them to set themselves apart and empower their customers to pay how and when they want, 24/7.
Q: Any highlights on your recent announcement?
A: The partnership with BlueSnap is just one of many steps we’ve made over the last several months to accelerate our payment integration, processing, and personalized settlement capabilities. Leveraging the BlueSnap platform further strengthens our ability to provide fully integrated and customized payment solutions to our key vertical markets in the services sector.
By combining our proprietary technology with the library of APIs which BlueSnap offers, we increase our speed of client acquisition, strengthen underwriting, automate merchant onboarding, and expand processing margins. It truly is an all-around win for our clients, their customers, and QuickFee.
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Q: Can you give us more insights into your offering?
A: At QuickFee, we’re passionate about solving a pervasive problem for service businesses – providing customers with much-needed purchasing power while ensuring the merchant gets paid on time.
Our solutions provide customers with a choice to Pay Now or Pay Later for needed (and often unplanned) services. Whether paying by credit card, ACH, interest-free installment, or a longer fixed-term loan, we believe that necessary and at times unexpected services shouldn’t leave a customer scrambling.
Q: What can we expect from your company in the next six months? What are your plans?
A: I want to briefly touch on how we’ve been strengthening our enterprise over the previous six months. Everything begins with the quality of our team at QuickFee. We’ve built on our foundation of professional services firm experts by adding experienced payments and domain experts across Marketing, Sales, Operations, and Technology. We also have a “Talent First, Location Second” philosophy that has helped us attract the best payments professionals from across the U.S. and with our team in Australia. QuickFee is becoming considerably more diverse which strengthens our entire organization, and everyone has a sense of ownership with our all-employee options program.
During this same period, we expanded our Direct Sales go-to-market strategy to include Enterprise and National Accounts, ISO and Channel, Strategic Partnerships and ISVs, and a Merchant Direct model enabled by the BlueSnap partnership. Our proprietary technology stack has evolved rapidly as well, providing greater security and scalability and allowing us to leverage more data in our decision-making.
So for the next six months, we will build on what we have accomplished so far, continue to prioritize execution, and deliver even greater integration and customization of our payment solutions to customers. The payments industry – and particularly the Buy Now, Pay Later space – is going through an exciting period, and with the strength of our solutions for professional firms and service providers, we are excited about the future for QuickFee too.
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Q: What is the best thing about your company that people might not know about?
A: This is a great question and one that requires being on our team to really appreciate. The best thing about QuickFee is our culture.
Everyone is passionate about helping service providers solve the important challenge of supporting their customers while also getting paid, and that passion shows up in everything we do. We’re incredibly transparent and open-minded at QuickFee which allows our team to move quickly from problem to ideas, from testing to solutions, and to execute with rigor, discipline, and pace. We have high expectations of ourselves and each other, and we care deeply.
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